The firewall is a system used to filter and control the network access, mainly the non-legitimate access. There is a different kind of firewalls are available such as software-based and hardware-based. The rules can be added in different ways like IP based, Port-based, Country based etc. based on the requirements.

IPv4 (Internet Protocol version 4) is the most commonly used version of the Internet Protocol, a group of rules that define how data is sent and received over a network. As its name implies, it is the fourth revision of the Internet Protocol. In this IP version, addresses are defined by using a decimal and 32-bit format that looks like this: x.x.x.x. Each “x” represents a potential number between 0 and 255. An example of IPv4 address looks like 185.183.99.8

The IPv6 can be considered as an upgrade of the IPv4 addresses. We can use it for transferring packets over a network by assigning IP’s on both source and destinations. The IPv4 was 32bits whereas IPv6 is 128bits, which is created based on the numerous growth happening on the internet and to make sure that we have enough IP addresses are available to use. An example of IPv6 address look like 2A06:3D80:1:3c5e:7354:0:5db1:1

Nameservers are a fundamental part of the Domain Name System (DNS). They allow using domains instead of IP addresses and help to translate IP addresses into domain names. This makes it possible for a user to access a website by typing in the domain name instead of the website’s actual IP address.

Drupal is a content management system mostly used by people they need to use confidential contents on their websites. It is considered a better platform compared to WordPress. More specifically, a CMS like Drupal is a web application that allows one or more users to create, edit, publish, and control access to a website using a graphical user interface (GUI).

OpenCart is an open-source PHP-based web-based shopping basket framework. Opencart is a fast-growing and well-known eCommerce platform with which you can start your small or medium size eCommerce business. It is PHP-based, using an MYSQL database and HTML components. Support is provided for numerous languages and currency, and it is freely available under the GNU General Public License.

A content management system, often abbreviated as CMS, is software that helps users create, manage, and modify content on a website without the need for specialized technical knowledge. A few of the open-source applications include WordPress, Joomla, Drupal etc.

Secure Sockets Layer, or SSL, is an encryption-based Internet security protocol. SSL uses a combination of public key encryption and private key encryption and other cryptographic functions to secure a connection between two machines, typically a web server or mail server and a client system, communicating over the internet or another TCP/IP network.

A CDN (content delivery network), also called a content distribution network, is a group of geographically distributed and interconnected servers that provide cached internet content from a network location closest to a user to accelerate its delivery. Content delivery network architecture is also designed to reduce network latency, which is often caused by hauling traffic over long distances and across multiple networks.

There are many scenarios where you might have to move your data and services from one server to another. In the case of cPanel shared hosting plans, we are offering free account migration from other hosting services and in case of VPS servers, we will assist our customers for moving data from other servers.

A domain transfer refers to the process of changing the designated registrar of a domain name. If you wish to transfer a domain from your current registrar over to us, please contact us beforehand to check your eligibility as there are a series of the process involved.

A domain renewal extends your ownership of your domain name by another year or more. When you register a domain, the registration typically only lasts one year. This means that you must renew the domain on a yearly basis if you want to remain the owner of that domain.

A solid-state drive, SSD is a type of non-volatile storage media that stores persistent data on solid-state flash memory. The architectural configuration of the SSD controller is optimized to deliver high read and write performance for both sequential and random data requests. Unlike a hard drive, an SSD has no moving parts which give it advantages such as faster access time, noiseless operation, higher reliability, and lower power consumption.

A hard disk drive, HDD is a non-volatile memory device that permanently stores and retrieves data on a computer. A hard drive is a secondary storage device that consists of one or more platters to which data is written using a magnetic head, all inside of an air-sealed casing. Internal hard disks reside in a drive bay, connect to the motherboard using an ATA, SCSI, or SATA cable, and are powered by a power supply unit.

Railgun is an optimization technology to speed up the website performance and ensures that the connection between the origin server and the Cloudflare network is performing at its best. Railgun uses alternative compression techniques to speed up the performance of non-cached site pages and ensures that the connection between the web server and the Cloudflare CDN is as fast as possible.

Plesk control panel is one of the web hosting control panel software, like cPanel, that lets you easily manage your web hosting account through a web-based interface. With Plesk, webmasters can conveniently perform all kinds of routine website management tasks including setting up a mailbox, create FTP accounts, manage DNS autoresponders, add domains, manage files on a domain, and create MySQL databases.

The IP firewall mainly does the job of filtering the IP addresses based on different parameters and deciding if we need to allow or deny them on a network. The rules can be created and customized based on the requirements.

A backup is a copy of your data files saved to a device other than your allocated storage space. Backing up your data helps prevent data loss if anything unfortunate happens like your data files get deleted or hacked and you need to reinstall your OS and start from scratch. We do offer weekly and monthly backups for cPanel shared hosting and monthly backups for VPS servers.

Malware scan is the process of deep scanning the files to prevent malware infection. The virus scanner searches for viruses, trojan horses, malware, and other threats. It does this by using databases from several sources. We recommend using any of the malware scanners in your VPS servers and run the scan regularly.

Payment gateways are a secure platform to do online payments which can be used on websites such as e-commerce websites, business websites, etc. which are having a requirement of online money transfer. The gateways can be simply integrated on the websites using codes and which is linked to different banks and other payment providers to make the money transfer simple and secure.

Unmanaged service means that you are in charge of managing the server. As you are aware that we offer fully managed services for our VPS plans and cPanel shared hosting plans. For dedicated servers, we are not offering the end-user support, however all the server hardware, OS installs, and basic troubleshooting will be handled by our support department.

It is a per-user file system which encapsulates each user and preventing from seeing each other’s sensitive information. This is implemented in Cloudlinux OS by default.

Customers can create their own nameservers with the names of their domains. This needs to be registered with the domain registrar end also needs to be pointed to the server IP. Rest of the settings needs to be done at the server side.

This is a registrar-side feature which prevents unauthorized transfer of a domain from one registrar to another.

As the name says, an IP address dedicated to one domain or a single customer. He can use it dedicatedly for his domains.

The DoS attack usually uses one computer and one Internet connection to flood a targeted system or resource to deny its usual working.

The DDoS attack uses multiple computers and Internet connections to flood the targeted resource like doing a distributed attack.

Usually we use the term cluster when setting up a failover setup to make sure high availability and scalability. The commonly used load balancing method is also based on clustering by distributing the loads across different machines.

This is a platform used for email spam filtering. This uses a wide variety of spam-detection techniques, including DNS-based, Bayesian filtering, external programs, blacklists and online databases.

We can make an IP address or a domain name to blacklist if noticing continuous abuse activities, failed login attempts etc. This will prevent the IP/domain to get connected to the network again. The blacklisting can be done at firewall level, software side etc.